Mindtickle Job Opening for Customer success Engineer. Full details of the job , responsibilities , eligibility criteria and much more information is given below:
About Company :
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle was recognized for its outstanding customer support winning a Gold Stevie Award for Sales and Customer Service.
About New Positions in Mindtickle
Job Role: Customer success Engineer
Qualification: Bachelor’s Degree
CTC: Not Mentioned
Location: Pune
Who can Apply: Fresher / Experienced
Roles and Responsibilities:
- Primary Contact: Act as the main point of contact for customer inquiries, ensuring timely and effective communication.
- Ownership: Take responsibility for reported customer issues and ensure their resolution in a timely and efficient manner.
- Troubleshooting: Diagnose and resolve challenges related to product functionality, system compatibility, and usage, ensuring a seamless customer experience.
- Timely Resolution: Adhere to defined Service Level Agreements (SLAs) by promptly and accurately responding to customer inquiries.
- Collaboration: Work closely with internal teams to address and escalate complex technical issues as needed.
- Product Expertise: Maintain an in-depth understanding of the Mindtickle platform, its features, and updates to provide knowledgeable support.
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Selection Process :
All companies have a different selection process , the Mindtickle selection process is based on candidates’ knowledge and skills for the fresher and experienced. There are different selection processes. Mindtickle conducts various rounds for selection and candidates will be selected based on their performance in the selection round . Every round is the elimination round so give your best in the selection process. following process is to be followed by Mindtickle:
Application Screening :
Your resume and application will be reviewed by the authorities . so provide accurate information in the application
Written test :
Aptitude test , reasoning test and verbal /English grammar tests are to be in the written test part so candidate must prepare according to the test
Technical Interview:
One of the important parts in the selection. Technical interview involves the technical questions about the job role that is offered by the company. So this round plays a job decider role .
HR Interview:
This interview shows basic knowledge , skills other than technical and verbal abilities of the candidates also it includes documented parts of the candidate. this round taken by the HR . HR round is friendly round as compared to technical round
How to Apply for Mindtickle Off Campus Drive 2024?
To apply for Mindtickle Off Campus Drive, interested candidates should follow the steps mentioned below:
1. Click the “Apply Now” button located below. You will be transferred to the official career webpage.
2. Click “Apply”.
3. If you have not previously registered, create an account.
4. After registering, log in and complete the application form with all relevant information.
5. If requested, submit all relevant documents (e.g., resume, mark sheet, and ID proof).
6. Confirm that all of the information entered is valid.
7. Submit the application form after it has been verified.
To Apply for this job click on apply now link – Apply Now