Amazon Hiring Operations Specialist Engineer If you have perfect skills then apply now using below link :
About Company
Amazon.com, Inc., doing business as Amazon, is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
Job Profile: Operations Specialist
Degree Required: Any Graduate
Batch Eligible: Recent Batches
Experience Required: Freshers
CTC: Not Mentioned
Work Location: Bengaluru, KA, IND
Also Apply : Cognizant Process Executive job
Eligibility Criteria:
- All streams/branches of B.E/B.Tech/M.E/M.Tech, MCA, and M.Sc. (CSE, IT only)
- Bachelor’s degree
Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support
Roles & Responsibilities
- Monitor operations performance and work with other teams (Customer Service, Seller Support, Product, Operations) to address performance issues and ensure metrics are within goals.
- Conduct seller call downs to understand seller experience on new feature launches and understand inputs to drive adoption
- Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution
- Work with Tech/operational teams to solve seller reported issues
- Creating and automating operational reports
- Monitor and drive seller impacting operational tickets to resolution
- Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution
- Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.
