NTT Data is Hiring for the position of Helpdesk Associate for freshers. Full details of the job , responsibilities , eligibility criteria and much more information is given below:
About Company:
NTT DATA is a $30 billion+ trusted global innovator in business and technology services. We serve 75% of the Fortune Global 100 companies and are dedicated to assisting clients in innovating, optimizing, and transforming for sustainable success. Every year, we invest more than $3.6 billion in R&D to assist enterprises and society in making confident and sustainable transitions to the digital future. As a Global Top Employer, we have a diversified workforce in over 50 countries and a strong partner ecosystem of established and start-up businesses. Our services include business and technology consulting, data and artificial intelligence, industry solutions, application development, installation, and management, and infrastructure and connectivity. In addition, we are a global leader in digital and AI infrastructure.
About New Position in NTT Data
Job Role: Helpdesk Associate
Qualification: Any Graduate
CTC: Not disclosed
Location: Bangalore
Who can Apply: Fresher
Skills that will benefit you in the role:
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Excellent communication skills, comfortable working with various stakeholders
- Strong troubleshooting skills, bug-finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)
Roles and Responsibilities:
- End-users will receive superior IT Service Desk support, guidance, and training for a variety of IT devices, apps, and procedures.
- Record, update, and escalate support issues to the appropriate level as soon as possible.
- Support all IT onboarding efforts for end users.
- Collaborate with our internal IT teams on system testing, integration, and maintenance.
- Explore innovative IT business tools to assist our business users and internal IT Team.
- Seek, recommend, evaluate, and implement process and technological enhancements.
- Willing to learn and expand in various IT business sectors.
Selection Process :
All companies have a different selection process , the NTT Data selection process is based on candidates’ knowledge and skills for the fresher and experienced. There are different selection processes. NTT Data conducts various rounds for selection and candidates will be selected based on their performance in the selection round . Every round is the elimination round so give your best in the selection process. following process is to be followed by NTT Data:
Application Screening :
Your resume and application will be reviewed by the authorities . so provide accurate information in the application
Written test :
Aptitude test , reasoning test and verbal /english grammar tests are to be in the written test part so candidate must prepare according to the test
Technical Interview:
One of the important parts in the selection. Technical interview involves the technical questions about the job role that is offered by the company. So this round plays a job decider role .
HR Interview:
This interview shows basic knowledge , skills other than technical and verbal abilities of the candidates also it includes documented parts of the candidate. this round taken by the HR . HR round is friendly round as compared to technical round
How Do I Apply for NTT Data Off Campus Drive 2024?
To apply for NTT Data Off Campus Drive, interested candidates should follow the steps mentioned below:
1. Click the “Apply here” button located below. You will be transferred to the official career webpage.
2. Click “Apply”.
3. If you have not previously registered, create an account.
4. After registering, log in and complete the application form with all relevant information.
5. If requested, submit all relevant documents (e.g., resume, mark sheet, and ID proof).
6. Confirm that all of the information entered is valid.
7. Submit the application form after it has been verified.
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